websites related to EPIC PHOTOGRAPHY, LLC and including but not limited to the site
epicphotos.com as well as to any software, services, and/or products
offered on such website (hereafter the “Sites”).
EPIC PHOTOGRAPHY, LLC values privacy – ours and yours. To help maintain your
privacy and the security of your personal information, we communicate this and all of
our privacy policies to EPIC PHOTOGRAPHY, LLC employees and agents, and we
internally enforce privacy safeguards.
store information received from you in connection with the Sites. Before disclosing
information to us, please familiarize yourself with our privacy practices so you can
understand how your information may be used by EPIC PHOTOGRAPHY, LLC.
What Are We Going To Do With Your Information?
EPIC PHOTOGRAPHY, LLC may collect information in a number of ways from users
who access our Sites or services. We collect personal and non-personal information in
various ways. You may provide your information to us to receive a product, service, or
communication from us; we may request your information to better serve you; or we
may require your information in order to be able complete a transaction (e.g. a
purchase) or provide access (e.g. to a paid service).
A.Your Personal Information
Personal information (or “Personally Identifiable Information” or “PII”) is information and
data that can be used to specifically identify or contact a single person.
You may be asked to provide your personal information when you contact EPIC
PHOTOGRAPHY, LLC for any reason. EPIC PHOTOGRAPHY, LLC may share your
personal information internally. If we do, we will use it in accordance with this Privacy
Policy. We may also combine personal information with other information to help us to
develop or improve our products, services, content, communications, and/or advertising,
or to provide improved user experiences for you.
Personal information we collect:
Examples of some types of personal information EPIC PHOTOGRAPHY, LLC may
collect in connection with the Sites and how we may use it include the following:
● When you purchase, register, or login to use software, products, or services,
request support, download an ad document, register for a webinar, live
workshop, or training, provide feedback on a software product, or participate in a
promotion, contest or online survey, or respond to an advertisement, we may
collect a variety of information, including your name, mailing address, phone
number, email address, contact preferences, and/or social media credentials. We
may collect credit card information in connection with your use of EPIC
PHOTOGRAPHY, LLC shopping cart services.
● We may also ask for certain information only in circumstances where required by
law. For example, if you are using the EPIC PHOTOGRAPHY, LLC shopping
cart, where we are required when setting up certain financial accounts to obtain
e.g. your Social Security number (SSN), then we will ask for it. As above, such
information may only be stored transiently, during a secure session.
How we use your personal information
● Optional Communications: The personal information we collect allows us to
provide you with EPIC PHOTOGRAPHY, LLC latest product announcements,
helpful tips and information, special offers, software updates, and upcoming
events. If you don’t want to receive these communications, or do not wish to be
on our mailing list, you can opt out of receiving them. Each communication will
provide opt-out directions, and you can also generally opt-out via your account
dashboard if you are a registered user, client, or customer. The information in
connection with these optional communications and your responses help us to
improve our products, services, content, and advertising.
● We also use personal information to help us develop, deliver, improve, and
customize our software, products, services, content, and advertising and to
provide a better user experience for every user of our software, products, and
● Important Communications: We may use your personal information to send
important communications, e.g., about your purchases of or access to software,
products, or services, material changes to our EULA, terms, conditions, and
services, or changes (including regulatory changes) that impact your use of EPIC
PHOTOGRAPHY, LLC software, products, or services. Because this information
is vital to your interaction with EPIC PHOTOGRAPHY LLC , you may NOT opt
out of receiving these communications if you wish to continue to use the Sites, or
any software, products, or services offered in connection with the Sites.
● We may also use personal information for internal purposes such as auditing,
data analysis, and research to improve EPIC PHOTOGRAPHY, LLC software,
products, services, communications, support and/or help functions, and user
● If you enter into a promotion such as a contest, a giveaway, a one-time or special
offer, or similar promotion, we may use the information you provide to administer
● If we become involved in a legal process as a result of your actions on the Sites,
or in connection with any software, products, or services offered via the Sites, we
may be required to disclose your PII or PIFI to a government authority, or a third
party who e.g., issues a subpoena that require us to provide it. Our response(s)
to any such legal process will be handled on a case-by-case basis following the
advice of our attorneys.
B.Collection of Non-Personal Information
Information of a type or in a form that does not permit direct identification of or
association with any specific individual is ‘non-personal information.’ Combinations of
personal and non-personal information are considered personal information if the
combined information can be used to identify or contact any specific individual(s).
Aggregated data is considered non-personal information for the purposes of this Privacy
Policy as long as it cannot be used to identify or contact any specific individual. Internet
Protocol (IP) addresses and certain other identifiers may be considered personal
information under various local laws; we endeavor to comply with the laws and
regulations that are applicable to us.
How we collect and use your non-personal information
We may collect, use, transfer, and disclose non-personal information for any purpose.
The following are some examples of non-personal information that we collect and how
we may use it:
● We may collect non-personal information (e.g. demographic information)
regarding our customers collectively including information such as age, gender,
occupation, preferred language, zip code, area code, geographic location, or the
time zone from which customers access the Sites, products, or services. Such
non-personal information is used so that we can better understand who our
customers are, and their behavior generally with regards the Sites, and to
improve our software, products, services, communications, support, help, user
experiences, and advertising for our customers.
● We also may collect non-personal information regarding customer activities on
the Sites or use of the EPIC PHOTOGRAPHY, LLC software, products, and
services. This information is aggregated and used to help us provide more useful
information to our customers and to understand which parts of the Sites, or our
software, products, and services are of most interest or which can be improved.
Non-personal support or help request data may be used to improve our software
or the Sites, communications, and user interfaces, or to allow us to provide
additional product or service offerings to our present or future customers.
● We may collect non-personal information regarding the digital footprints of our
customers with respect to accessing the Sites, or any related software, products,
or services including mobile and non-mobile access, specific types of devices
being used, unique device IDs, type of browser(s) being used, networks that our
customers use, and other non-personal information. This information may be
used to improve the Sites, software, products, or services including but not
limited to their performance, functionality, design, or responsiveness.
PAGE 4 OF 10
C.How We Manage Cookies and Other Technologies
To help EPIC PHOTOGRAPHY, LLC serve you better, we use technology to better
understand and adapt to your behaviors. To accomplish this, the Sites, as well as our
related technology such as pixel tags, clear gifs, and web beacons. These technologies
help us to know which parts of the Sites people have visited, and provide data to aid us
in understanding the effectiveness of the software services, our advertisements, and
web searches. These data are used to improve our software, products, services,
communications, and advertisements. We generally consider such information collected
treat it accordingly.
you use the Sites, software, products, or services. These uses are intended to improve
your personal experience. For example, we can provide better and more personal
results if we ‘remember’ your preferred settings, your name, and such.
certain advertising services to determine your experience with our content including
whether an ad is likely to be of interest to you, whether or not you are served a
particular ad, and the number of times you are served a particular ad. These
technologies allow us to measure the effectiveness of our ad campaigns. You may have
options for opting out of such targeted ads. You should contact your service provider or
your mobile provider to inquire about how to do so.
EPIC PHOTOGRAPHY, LLC also uses specific technologies in connection with certain
communications such as emails that may be used to track actions by recipients. For
example, these communications may include one or more clickable text or graphics that
include URLs that link to content on the Sites. However, these URLs, may pass through
a web server that tracks the click before arriving at the linked content on the Sites. The
tracked data can help EPIC PHOTOGRAPHY, LLC determine the effectiveness of our
communications to users and customers, or to gage interest in specific topics. If you
prefer not to have your responses to such communications tracked in this manner, do
not click links in the email messages. Such communications may also include pixel tags
that can tell us whether e.g. an email has been opened. We may use this information to
throttle the number of messages sent to users or customers, or to remove people who
do not read or interact with our communications from one or more lists.
Cookies and other technologies can generally be controlled on your devices. If you want
to disable cookies and you should review your privacy or security settings. Please note
that certain features of the Sites or related software, products, or services may not be
available if you have cookies disabled on your device. We will typically try to warn you
that a page or feature you are trying to reach will not function without cookies enabled. If
you have your cookies on your device or browser disabled and are having difficulties
you may wish to enable them to see if the problem is resolved.
As part of standard protocols, EPIC PHOTOGRAPHY, LLC servers automatically gather
certain information and store it in log files. This information may include date/time stamp
of access, Internet Protocol (IP) address(es), device type, operating system, browser
and version, language, log-in details, Internet Service Provider (ISP), referring page,
exit page, and other data.
These log files are useful for a number of purposes including helping EPIC
PHOTOGRAPHY, LLC to maintain security, measure relative usage, understand and
analyze trends regarding users, server access, load, or server problems, more
effectively and efficiently administer the Sites, as well as related software, products,
services, or communications, and gather non-personal demographic information about
LLC may use the data in its Log Files in a variety ways useful to its business or to
provide better experiences for its users and customers.
EPIC PHOTOGRAPHY, LLC may collect certain information from you if you interact
with us via social media such as Facebook, Twitter, LinkedIn, Google+, Instagram, and
other such services. For example, you may be given the option to register for webinars,
take advantage of special offers, receive mailings, newsletters or the like, via your social
media account. The information we receive or collect from such social media, and our
ability to collect it, may depend on the social media site, its policies, and its
requirements or its technology. We may collect the information you provide from these
social media interactions and may use it for various purposes to improve our services or
your experience, or to contact you regarding the reason you connected with us or with
additional offers in the future. Of course, you have the opportunity to opt-out at any time
provided we do not require a means of contacting you to fulfill your request.
Protecting children's privacy is important to EPIC PHOTOGRAPHY LLC. It is our policy
to comply with the Children's Online Privacy Protection Act of 1998 and all other
applicable laws. Therefore we restrict our website use to persons eighteen years or
older. Therefore, we do not knowingly collect personal information from children under
18. If we learn that EPIC PHOTOGRAPHY, LLC has inadvertently collected or received
the personal information of a child under 18 we will take steps to delete the information.
[PLEASE NOTE: You must be 18 or older to use the Sites, and to purchase the
products, or services offered via the Sites without an adult (parent or guardian).]
DUE TO THE AGE RESTRICTIONS FOR USE OF THIS WEBSITE, NO
INFORMATION OBTAINED VIA THIS WEBSITE FALLS WITHIN THE CHILDREN'S
ONLINE PRIVACY PROTECTION ACT (COPPA) AND IT IS NOT MONITORED AS
From time to time while providing services to people over the age of 18, we will receive
PI related to children under the age of 18. the Children's Online Privacy Protection Act
of 1998 and all other applicable laws.
Who We Share Your Information With
At times EPIC PHOTOGRAPHY, LLC may make certain personal information available
to strategic partners that work with us to provide software, products and services, or that
help us service our customers. Personal information will only be shared by EPIC
PHOTOGRAPHY, LLC to provide or improve the Sites, and our software, products,
services, and advertising.
To provide its various products or services, EPIC PHOTOGRAPHY, LLC works with
third party providers, who may be located wherever EPIC PHOTOGRAPHY, LLC
operates, or in any other location. Such companies provide services to EPIC
PHOTOGRAPHY, LLC. Examples may include information processing, emailing
services, server hosting, transaction processing and banking services, video hosting,
product/service delivery, communications, managing and enhancing customer data,
providing technical support and/or customer service, and conducting customer research
or satisfaction surveys. At any given time, EPIC PHOTOGRAPHY, LLC may work with
one or more such provider. We will only provide personal information to these
companies where required for them to provide their services, or to improve our products
or services for our customers. These companies are contractually obligated to protect
EPIC PHOTOGRAPHY, LLC will not share PII with third parties for their marketing
purposes. In some cases, EPIC PHOTOGRAPHY, LLC may be required by legal
process to disclose your personal information. Such disclosure may be compelled by
applicable law, regulation, judicial order, and/or lawful requests from local authorities.
EPIC PHOTOGRAPHY, LLC may also disclose information about you if we determine,
in our sole discretion, that disclosure is necessary or appropriate to ensure the safety of
any individual(s), or for purposes of national security, law enforcement, or other issues
of public importance.
If the Sites and/or products, or services, or EPIC PHOTOGRAPHY, LLC becomes the
subject of a reorganization under the bankruptcy law, a merger, a sale, or other change
in control, any and all personal information in EPIC PHOTOGRAPHY, LLC’S control will
be transferred to the trustee, debtor in possession, successor, acquirer, or such other
third party as will control EPIC PHOTOGRAPHY, LLC, the Sites, and/or software,
products, or services thereafter.
We reserve the right to disclose personal information if we reasonably believe that
disclosure is necessary to protect our users, customers, or the public, prevent fraud or
financial wrongdoing, or in any action to enforce our End User License Agreement,
Terms and Conditions, or other policies regarding EPIC PHOTOGRAPHY, LLC.
Personal Information Protection
EPIC PHOTOGRAPHY, LLC uses commercially reasonable security measures to
protect against unauthorized access to or unauthorized alteration, disclosure or
destruction of data. We restrict access of personal information to our employees,
contractors, and/or agents who need to know that information in order to process it on
our behalf. These individuals are bound by confidentiality obligations and may be
subject to discipline, including termination and criminal prosecution, if they fail to meet
these obligations. EPIC PHOTOGRAPHY, LLC and its third party providers use Secure
Sockets Layer (SSL) encryption on all web pages where personal information, including
financial information is transmitted.
You are solely responsible for any personal information you choose to submit on non-
secure sites including but not limited any discussion forums or public comment threads
on the Sites, or any social media sites, groups, or threads related to the Sites or the
related software, products, or services.
How Can I Get Access To My Personal Information
You can request access to any personal information we have for you. We will make a
good faith effort to provide you with access to reasonably accessible information. You
can request that we correct the data if it is inaccurate or delete your personal data.
EPIC PHOTOGRAPHY, LLC will comply with such requests if they are reasonable and
we will delete your data if EPIC PHOTOGRAPHY, LLC is not required to retain it by law,
and does not require it for legitimate business purposes. We may reserve the right to
refuse deletion requests that we believe require undue time, or technical effort, or where
not provided by local law. We also reserve the right to deny or delay requests where the
personal information is scheduled to be deleted as part of any upcoming purge of data
that is not being retained. Requests for access, correction, or deletion can be submitted
Links to Third-Party Sites
The Sites, software, products, services, and communications may contain links to third-
party websites, products, or services. Information collected by third parties is governed
you are on the Sites, or using EPIC PHOTOGRAPHY, LLC related software, products,
In certain circumstances, you may have recourse if EPIC PHOTOGRAPHY, LLC fails to
comply with the requirement or provisions set forth in this policy. Such recourse is
available to you at no charge. As a first step we will always sincerely endeavor to
thoroughly investigate and expeditiously resolve any concerns or complaints you may
have. You can contact our privacy compliance staff at the following addresses (email
and regular mail):
Before seeking further recourse regarding any concerns or complaints regarding your
collected data, you should try to have us resolve it for you informally. This should be
faster and easier for all involved. If you are not satisfied with the resolution we propose
informally, you have the right to pursue further recourse via the independent recourse
mechanism that we have made available to investigate unresolved complaints in
accordance with the Privacy Shield requirements.
EUROPEAN UNION USERS:
The Changes to this
LLC’S sole discretion. Please check this page periodically for changes. Any such
changed in a material way, a notice will be posted on our website along with a link to the
to these terms will mean you accept the changes. Information collected prior to the time
any change is posted will be used according to the rules and laws that applied at the
time the information was collected.
available for your review.
This Policy was created June 1, 2018
Notice of Compliance to California Residents – Your
California Privacy Rights Under The California Online
Privacy Protection Act and the
categories of personally identifiable information that our company collects through our
website or online services about individual consumers who use or visit
epicphotos.com commercial websites or online services in connection with
epicphotos.com, and the categories of third-party persons or entities with
whom our company may share that personally identifiable information.
EPIC PHOTOGRAPHY, LLC does not maintain an online process for an individual
consumer who uses or visits our commercial website or online service to review and
request changes to any of his or her personally identifiable information that is collected
through our website or online service.
process by which our company notifies consumers who use or visit our commercial
website or online service.
the heading, "Last Updated."
For the purposes of this policy and California compliance the following definitions apply:
Depending on your activity on our website or online service, the following "personally
identifiable information" may be collected, in addition to what is in prior sections of this
document. The term "personally identifiable information" means individually identifiable
information about an individual consumer collected online via the Sites from an
individual and maintained by us in an accessible form and may include any of the
1. A first and last name;
2. A home or other physical address, including street name and name of a city or
3. An e-mail address;
4. A telephone number;
5. Any other identifier that permits the physical or online contacting of a specific
6. Information concerning a user that the Sites collect online, from the user, and
which is maintained in personally identifiable form, in combination with an
California residents have the right to receive, once a year, information about third
parties with whom we have shared information about you or your family for their
marketing purposes during the previous calendar year, and a description of the
categories of personal information shared. To make such a request, please send
an email email@example.com and please include the phrase "California Privacy
Request" in the subject line, the domain name of the website you are inquiring
about, along with your name, address and e-mail address. We will respond to
you within thirty (30) days of receiving such a request.
"Cookies" and How We Use Them
A "cookie" is a small data file that can be placed on your hard drive when you visit
information for purposes stated earlier as well as for statistical purposes to improve the
products and services we provide and to manage our telecommunications networks. We
providing online behavioral advertising such a retargeting or remarketing. These uses
provide you with additional opportunities to take advantage of our services or products,
and provide us with additional opportunities to reach you with personalized offers more
tailored to your interests.
Advertisers and partners may also use their own cookies (e.g. on their own sites). EPIC
PHOTOGRAPHY, LLC does not control any third party’s use of such cookies, and we
expressly disclaim responsibility for information collected by or through them.
Public Areas & Social Media:
Any information you disclose in any public areas of our website or the Internet, including
via social media becomes public information. You should exercise caution when
deciding to disclose personal information in these public areas.
of EPIC PHOTOGRAPHY, LLC or any other party, and is not intended to create any
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